Breville eGift Card FAQs

How do I buy an eGift Card?

eGift Cards can be purchased online at Breville.com and Beanz.com.

 

Can I personalize an eGift Card?

You can add a personalized message to any eGift Card purchase on Breville.com and Beanz.com.

 

I bought a product with an eGift Card, how do I exchange or refund?

If you wish to make any changes to your purchase including exchanges to refunds for products purchased by an eGift Card, please call: 866-273-8455 or go to the Breville Support Centre (https://support.breville.com/us/) and submit a New Case. 

 

Can I purchase an eGift Card with an eGift Card

No, you cannot purchase an eGift Card with another eGift card.

 

When will the eGift Card arrive with the receiver?

eGift Cards will be sent by email shortly after purchase. Recipient should check Junk or Spam folders.

 

Can I have an eGift Card mailed?

No, we do not support posting of eGift cards.

 

Can an eGift Card be redeemed on subscriptions?

Yes, the eGift Card can be redeemed for subscriptions. At checkout the recipient will be prompted to input a credit card alongside their eGift Card. Once the balance of the eGift Card has been used up through their subscription purchase, the ongoing payments will then commence on the credit card.

 

Where can an eGift Card be used?

The eGift Card can be redeemed online towards the purchase of Breville products on Breville.com, Beanz products on Beanz.com or other Breville Group sites when available.

 

How do I use an eGift Card?

Select your Breville product/s of choice, then proceed to your Cart and Checkout. After entering shipping details, you can then select the 'Redeem a Gift Card' option in the Payment step. Enter your 22-digit number and 4-digit pin from your eGift card.  This will then be applied to your Order Summary and display the balance for your purchase.

 

Are eGift Cards redeemable for cash, or can I refund them?

There are no returns or refunds on eGift Cards, nor can any balance on an eGift Card be redeemed for cash, unless the remaining balance on the eGift card is under $10 in value. 

 

What are the Terms and Conditions of a Breville eGift Card?

Please review the terms and conditions relating to Breville eGift Cards available on breville.com

 

Where can I find the expiry date of my eGift card

It will be printed on the emailed receipt of the e-Gift Card. If you are unable to locate the expiry, please reach out to our customer services team on 866-273-8455 or via the Breville Support Centre (https://support.breville.com/us/

 

How can I check the balance of my eGift Card

For the balance of your eGift Card, please contact us online at Breville Support Centre (https://support.breville.com/us/) or Monday through Friday 8:00am - 4:30pm (Pacific Time) at 866-273-8455. We reserve the right to correct the balance of your eGift Card if we believe that a clerical or accounting error has occurred.

 

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